Polstitches Hand Dyed Fabrics and Threads Home page

	Cost		Price Ranges
£		GBP	£	–	£

£		GBP	£	–	£

£		GBP	£	–	£

£		GBP	£	–	£

£		GBP	£	–	£

We are a company based in Wales, UK have been online for almost 3
and a half years now and recently have completed the first part of our move to the new retail outlet at Blaen Bran Farm

take the A484 towards Cardigan.
At Cynwyl Elfed take B4333 towards Newcastle Emlyn. Go through Hermon & past the turning for the Woollen Mills. About 400yds further on take the 1st right just before reaching the picnic site and wind turbines. Follow the lane about 2/3rds of a mile where you will see our entrance on the left.

take B4333 towards Cynwyl Elfed.
After about 3 miles go past the wind turbines and continue on past the picnic site on your right. Take the next turn (about 100 yds) on your left and follow the lane about 2/3rds of a mile where you will see our entrance on the left.

Terms and Conditions

Placing of an order indicates your acceptance of these Terms and Conditions. Please read them carefully.

The submission of an order form and payment by Paypal, Personal Cheque order will be treated as an offer by you to purchase goods subject to these Terms and conditions. We may accept or decline your offer to purchase at our discretion. In the event that we decline, any money paid to us will be returned within 7days.

We do not have a binding contract until the goods have been dispatched by us.

Errors
We reserve the right to refuse or cancel any order(s) resulting from an error or omission by us. This includes but is not limited to typographical errors.

Payment
Payment for goods at this site must be by Paypal, Personal Cheque or postal order in £ Pounds Sterling. We use Paypal for all credit and debit card payments https://www.paypal.com

You no longer have to have an account to pay by credit and debit card using Paypal. All details regarding paypal can be viewed at www.paypal.com.

Delivery & Postal costs
Delivery will be by Royal Mail & Parcel Force on receipt of payment please allow 28 days for delivery. Delivery outside UK is Airmail delivery and internationally signed for unless requested otherwise by the customer.

International customers please email me for International postal charges if unsure sales@polstitches.plus.com

The UK Distance Selling Regulations provide you with a period in which you can reconsider and cancel your order obtained from ourselves. Written notice must be given to us by seven working days from the day after that on which the goods are received by you. This notice can be given by you emailing us asap

You will be wholly responsible for the cost of delivery and the safe return of the goods. They must be in pristine condition and be in the original packaging and be accompanied by the original receipt or order confirmation. Refunds (less delivery charges on original order) will be made within 7 days. Please do not return items without contacting us first. On return of good full refund will be made including postal costs for return of package within a maximum of 30 days and all returns must be sent recorded delivery.

Availability
If the goods you have ordered are unavailable then we will contact you asap to arrange a replacement or refund. In the event of products out of stock or special orders we will e

We will process order within 10 working days unless other instructions are post on homepage.

Order Confirmation with be emailed for internet sales before dispatch of goods to allow for customer adjustments to order

Dispatch
We aim to post your purchase to you upon receipt of your payment.
If for some reason we cannot post your item to you immediately, we will notify you of an expected dispatch date. You can cancel your order at any time during this process.

Most large fabrics are dyed to order so please allow a 5 day dispatch period, we will notify you of an expected dispatch date upon order. You can cancel your order at any time during this process.

I do maintain certain stock levels of products that are not dyed or produced by ourselves, but delays do occur and we will do our best to keep you notified at all stages of the order process andI will do my very best to get your item to you asap
If you have ordered more than one item at any one time, and any of the others are out of stock, you will still only be charged ONE postage cost for the complete order.
Back ordered item/s will be sent immediately to you upon receipt into our office.

All emails notifications will be sent to the email address provided by yourself. If at anytime you wish to contact us to determine the stage of your order.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998.)

We collect information about you to process your order and provide customer service. We do not sell, trade or otherwise pass on personal information

The type of information we will collect about you includes:

your name and postal details

We hold no credit and debit card details as we destroy all credit/debit card details once your details have been accepted & verified by paypal which means that every time you call you will need to give me your credit/debit card details again.For details of paypal procedure visit https://www.paypal.com

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly.

Orders and Queries Tel 01559 370406 (UK)

Click here for Sales and Information email